My name is Giampaolo, as an 'old camper' I have always loved traveling and discovering new places for this reason I decided to open the B&B Mimosa & Lillà and share my passion with guests, suggest itineraries for excursions to discover this magnificent area, offering a quality service, accurate and attentive to all the details to make your holidays in Valpolicella unforgettable.
House
Rule
B&B Mimosa e Lillà is pleased to welcome you, for a
peaceful stay in harmony with us and the other guests, we invite you
to read some house rules.
We thank you in advance for your understanding and cooperation.
arrival
Since the B&B Mimosa e Lillà is a small family-run structure,
there is no reception service available throughout the day,
therefore, unless otherwise agreed,
CHECK-IN is scheduled from 18.00
to 21.00.
Please communicate your expected arrival time in advance and
report any changes or delays to the following telephone number:
+39 3491719809.
Going to the structure at a time that is not agreed upon or at a
different time from that of check-in can lead to unpleasant waiting
times, this inconvenience cannot be a reason for complaints.
Room and front door keys are provided upon check-in and allow for
a separate entrance, please make sure the front door is properly
closed on both entry and exit.
Keys must be returned upon check-out, damage or
the loss of the same entails a penalty of € 300.00.
Stay in our B&B includes the use of the double bedroom with a
private bathroom, the supply of linen (towels, sheets, and blankets),
and the breakfast service.
Change of bed linen takes place after the third night, the
bathroom linen is replaced daily,
Rooms must be vacated by 10.30 to allow for tidying up and daily
cleaning. After this time, daily cleaning is not guaranteed.
Correct and civil use of the toilets is recommended, avoiding
throwing anything into the toilet (you can use the special bins
provided).
You are asked to communicate any problem that may arise during
your stay so that we can intervene as quickly as possible.
breakfast
Breakfast is served in the "Stube" or the garden during
the summer, from 8.00 to 9.00.
Please inform us of special needs as well as any known food
intolerances and allergies.
Rooms must be returned by 10.00 am, the keys must be left on
the desk of the room.
Please check that you have not forgotten personal items.
In the B&B it is FORBIDDEN:
smoke in the rooms and the internal and external common areas;
prepare or consume food in the rooms. Any extra
cleaning will be charged at check-out;
connect any household appliance to the electrical system (except
for the electric razor, hairdryer, mobile phone, PC, and travel
refrigerator;
introduce open flame appliances, gas canisters, and flammable
liquids.
A behavior must be maintained inside the house that at no time of
day can cause a disturbance.
For security reasons, it is not possible to bring unregistered
persons who have not been authorized into the rooms.
Children must always be accompanied and supervised by an adult,
inside and outside the house.
On request, it is possible to accommodate small dogs, as long as
they are not left alone inside and outside the structure, for 10.00
Euros for the entire stay.
Respect for the quiet, cleanliness, and decorum of the house is
recommended, in case of non-compliance we reserve the right to charge
the additional cost of Euro 20.00 for extraordinary cleaning.
Possible
damages
Each guest is required to compensate for any damage caused to the
B&B, to the furnishings, and for the improper use of
complementary equipment.
Luggage
We decline all responsibility for the loss, theft, or damage to
objects of your property left in the rooms or the common areas.
Inefficiencies
No answer,
of any disservices due to the total or partial lack of supplies
such as electricity, water, telephone line, or internet connection
not dependent on the will of the structure.